Past Due Policy
This is a timeline example for a bill through the discontinuance of water service process. This is only an example, exact dates will vary each month based on weekends, holidays etc. Review any notices closely for effective dates. This should help illustrate how multiple bills would come out before a customer has water service discontinued for non-payment.
To View Click on Link Below:
- DAY:
- 1
- 12
- 12
- 1
- 1
- ACTION:
- FIRST BILL MAILED
- FIRST BILL DUE
- COURTESY PAST DUE REMINDER
- $9.93 Late Fee charged
- SECOND BILL SENT WITH PAST DUE BALANCE AND FEES
