Past Due Policy

The District is beginning the late fees as part of the past due process. This is a way to encourage customers that can pay, to try and keep their accounts current. Please note new updates to the utility billing policy only allows accounts to be held in the owner’s name.

Services are billed monthly and are due the last day of the month.

This is a timeline example for a bill through the discontinuance of water service process. This is only an example, exact dates will vary each month based on weekends, holidays etc. Review any notices closely for effective dates. This should help illustrate how multiple bills would come out before a customer has water service discontinued for non-payment.

  • DAY:
  • 1
  • 12
  • 12
  • 1
  • 1
  • ACTION:
  • FIRST BILL MAILED
  • FIRST BILL DUE
  • COURTESY PAST DUE REMINDER
  • $6 Late Fee charged
  • SECOND BILL SENT WITH PAST DUE BALANCE AND FEES